A:
Simply tighten the four ‘screws’ on the ends until the gap closes.
Q:which is the distance between each bar?
A:
2- 1/4 inches.
Q:Will this gate fit a 33 1/2″ opening (almost 34″) and a 35 1/2″ opening? Thanks so much for your help!
A:
The instruction sheet states that without extensions it will fit 28″-31.5″. With one extension it will fit 31.5″-35.5″. With two extensions it will fit 35.5″-38.5″. My opening was just over 33″ so I had to use the gate with one extension. Hope that helps.
Q:I’ve seen some reviews that say the walk-thru is small. How wide is the walk-thru?
A:
Walk thru is 17 inches wide. Easy enough for a person, but if you want to take something wider thru the gate you may have to take the gate down to do so. But I have managed to take a storage crate thru by turning it on its side.
Q:Are the hinges plastic or metal?
A:
There’s a piece of something–can’t tell whether it’s hard plastic or metal–that is permanently affixed to a metal piece. The hinging action comes from a hidden piece (so I certainly can’t tell what that’s made of) that pivots inside the piece described above. The piece described in sentence one does not move. It seems solid and substantial, but I can say that the piece I know to be metal has a different sound when I tap on it than the piece that’s permanently affixed and does not move. Clear as mud? Don’t picture something like a door hinge–it’s altogether different.
Q:can this gate be installed so it’s rounded out like in the video clip?
A:
No, the “North States Supergate Extra Tall Easy Close Gate, Bronze” can not be “rounded” like in the video. You have to get the “Supergate Deluxe Decor Gate” in order to get the “rounded” version of the gate system.
Q:If our doorway is 29″ wide will this fit? The ad is confusing: “28″ 31.5″ wide”. Is it 28 or 31.5 at it’s narrowest?
A:
There are manual adjustments that screw on the side and also additional panels included with the gate. Yes it will definitely fit.
Q:Is there anything under the bottom rail that would protect the floor from being scratched?
A:
No, but you can put a piece of material under it or install it raised off the floor a fraction of an inch. You really don’t have to worry about it marring your floor if it’s installed properly, the main section doesn’t move, the gate swings, but there’s a small bar under it that doesn’t move.
Q:Does it fit in a sliding glass door?
A:
While it may ‘fit’ in the opening, it will not be secure enough with the tension resting on the sliding door (the door on the one side will not be wide enough to hold the tension ‘rings’ on the end of the screws). I would not advise using this for a sliding door. They do make models that do fit sliding doors though – http://www.amazon.com/Cardinal-Gates-Lock-n-Block-Sliding-24-Inches/dp/B003TFEF3G/ref=sr_1_2?ie=UTF8&qid=1398872451&sr=8-2&keywords=Cardinal+Gates+Lock-N-Block+Sliding+Door+Gate – try that link.
Q:My 2 dogs are large, each about 80 lbs. Do you think the tension settins for this gate fits securely enough to hold them back?
A:
I believe it would stop them with just the tension adjustments even without the tabs you screw onto the walls. If one of your big dogs got a running start and plowed into into the gate trying to take it down it might move. I’d be more worried about them going over it. It may get a little frustrating adjusting the gate during installation getting it perfectly straight across opening,latch aligned correctly,and right amount of tension on all 4 adjustments but once in it is not moving.
A:
They are about an inch to an inch and a quarter.
Q:I need to put a gate in my hallway. In the past, a pressure-mounted gate punched a hole in my hallway drywall. Will this gate do that?
A:
There are flat round cups that get screwed into the wall (or you can use the foam sticky pads but I didn’t think they worked as well) the pressure points of the gate go into these cups. I don’t think it would punch through the wall if installed correctly.
Q:I have this gate (in black) and I need a larger extension for it. Does anyone know if they make one?
A:
As you know, this gate is 36″ high gate fits openings 28″ 31.5″ wide, expands up to 38.5″ wide with two extensions included. I do not now if you can purchase additional extensions and how well they would work if available.
Q:will this fit on a 33 1/2″ doorway. How long are extensions?
A:
The Supergate fits easily into a 30″ doorway without any extension. Each extension is more than two inches wide. You may be able to get it into the 33 1/2″ doorway using 1 extension.
Q:Are there extra extensions available, beyond what is included?
A:
There are 2 separate attachments included in the kit( I dont know if that is mentioned) ALso, it is possible to get additional ones but they are not easy to find online.
Q:Can this be installed as a tension mounted gate? We are renting a Victorian with crown molding, so no screws allowed? Also need to move it around.
A:
Yes, I installed it with no screws or other hardware. It’s in there pretty good, though a determined person/pet could move it like any tension mounted gate.
Q:Is there a way to use this gate on stairs with spindles?
A:
I don’t think so. It has tensions on each side and they are about 1 inch in diameter and round.
Q:My gate will not autoclose anymore. When gate swings shut, the bottom portion of the gate hits the bottom frame and stops … does not snap closed.
A:
Maybe it is not straight anymore. I’m not sure why it could happen, mine works fine and it is not screwed to the wall. You might need to contact the manufacturer or seller
Q:How do you buy additional extensions in the bronze color to expand the width of the gate?
A:
It came with two additional pieces as part of the purchases. I didn’t use them in a standard size door way but they seem to expand it buy 8 more inches or fours.
Q:Would a 3-4 month old kitten fit through the bars?
A:
Depends how small the cat is. Cats will do what cats will do. A 25 pound cat cannot jump over it.
A:
It definitely doesn’t go 6 feet. Wonder why it says that? It’s a very nice gate though. I never had to use the extensions.
Q:Is there hardware included if you wanted to make it a permanent gate?
A:
No attachment hardware is provided, however this product may be used as a permanent gate because thread adjustments are provided on top and bottom left and right. These cause the gate to be pressed securely into the doorway or other place where it would be installed. It is not permanent in the sense that the gate is secured with screws or nails.
Q:Do the tension knobs adjust individually? I have baseboards and always have a hard time because width is different from the top width.
A:
Yes they do
Q:How far apart are the bars spaced?
A:
They’re about a half inch or less apart. I own 2 small dogs (shih tzu) and it works great for them
Q:The doorway we need to place this gate into is 35.5 inches wide. Will this gate extend that wide?
A:
I’ll measure tomorrow and let you know.
Q:Does this gate auto close? I’m looking for one that I can keep open so the dog can go in and out of the kitchen when I don’t need to block her off.
A:
The gate will stay open if opened all the way, there is a gravaty notch or catch. If you just walk through and do not fully open it, it will close itself.
Q:how long does the gate go with the extensions?
A:
exactly as described
Q:At what height does the top mounting attached to stair spindle?
A:
At the very top, around 36 inches
Q:Is this gate sturdy enough to hold up against a 65 lb dog that might jump against it?
A:
I believe this gate would stand up to a 65 lb dog. It is extremely sturdy if installed correctly.
Q:What is the diameter of the pads that contact with the wall? We need this gate to fit within a section of wall slightly larger than 1.25 inches.
A:
not sure of the diameter of the pads, but they are a good size. also. once correctly put in place the gate will stand where it is put. i use two gates to cover the entire doorway. i have as cat. cats are very agile and have no problem scaling over a low gate. my gates have been in place for almost a year. it will not move until you loosen the pads from the wall.
A:
Your gate must somehow be different from mine, since the actual gate I have is about 27″ wide and certainly would not have fit a 30″ without the tension things. Occasionally I’ve had to slightly retighten or reposition the tension knobs, but it’s still working great for me. We go though that gate many, many times a day and have absolutely no complaints about it.
Q:Can this be used outside between a fence and a wall?
A:
I have mine inside between two walls. If the fence is sturdy but I don’t think so
Q:Can the gate be attached to stair newells?
A:
It depends how sturdy the newels are because the gate uses quite a bit of tension to maintain a secure hold.
Q:how is it attached to wall?
A:
Best way to get an idea is to watch the installation video: http://www.northstatesind.com/index.cfm/event/video/id/162/catid/2
Q:What is the widest opening in the gate? I have a cat and want to make sure she cannot get through any of the bars.
A:
I have a cat also, he is not big about 7-8 pounds, he can not go through. but the prodcut’s quality is so good, strong recommanded. if you have a small kitty perhape
s can goes through.
Q:Can this be, or is it also recommended for the Top of the Stairs? I noticed the description mentions bottom of stairs but not the top of the stairs.
A:
When searching for gates myself, this gate is not recommended for the top of stairs. In buying this gate, I imagine the reason is that there is no hardware to install this gate. It is a tension gate. So if used with children in mind, it is not a good idea. I bought this gate for use with my pets. If an animal is the reason, I guess it would be alright. But definitely not for use with children.
Q:can you still close a door? Can these be installed in a doorway and you still be able to close your bedroom door if you want some privacy?
A:
No, you cant! I just installed this in the doorway to keep the dogs out of the bedroom. I went to test it out and – nope! The top bar of the gate is at exactly the right height to be in the way. It is a really nice gate, though. Kinda a pain to install, but nice and sturdy. I just bought the shorter one so I can finally have a gate!
Q:How do you remove the warning labels on both sides of the bottom rail?
A:
We just peeled them off….
Q:How long are the two extensions this comes with? How long are these two extensions the product comes with?
A:
I was wondering the same thing. The product description says it fits openings up to 31.5 and expands to 38.5 with the two extensions. Does that mean both extensions only add 7″ (3.5″ each?) In the video the extensions appeared to add much more width. Can someone clarify?
A:
16.5″ gate opening
Q:Is this suitable for outdoors on a deck?
A:
I can’t see why you couldn’t use it on deck if your post are sturdy and the deck is well built. Of course with any item like this supervision is a must. The gate is metal with plastic over the tension rods.
Q:How many inches are there between the bars?
A:
Hi
Most of them are about 2 inches.. but when you need to use the ‘extension’ bar because we needed it for an opening that used the MAX measurement of 38.5– the largest opening was about 3.5″ and that was enough for our little 6lb puppy to squeeze thru— until I added something to block it…
Q:Can anyone who’s bought the white gate confirm that the bars on the ends are different (bent) compared to the bronze and brushed steel, which are just straight?
A:
The one we have is white and all the bars are straight, including the extensions on each end. It looks like the one in the photo with the mom and child, not the one with a blank background.
Q:my stairs is 41.5 wide so I assume this will not fit?
A:
They do. Just search north states gate, the price is 58.99 but it will fit the size youre looking for.
Q:My door jams are 28.5 inches, will this gate work for me? I am concerned about the tension rods not having enough room to adjust and tighten.
A:
Yes, it will work fine. We use ours without the tape or support caps & its very secure.
Q:Will this gate work for a 30 inch opening?
A:
Yes, I think it would. It has adjustable metal extensions on each side that you can twist to make it fit in your opening.
Q:Do you sell extra parts for this? I need the two extra bars to extend the width.
A:
I might have them. You want mine?
Q:We have wooden baseboard that extends several inches up the wall where gate to be mounted. Can we still install with tension mounts?
A:
As long as the measurement are within those for the gate, i don’t see wht not.
Q:Will this gate work on a 33″ opening, or will it be in between the dimensions of working with and without an extension?
A:
It should work just fine with a 33″ opening. The extensions will allow up to 38.5″. I’m using it on a 30″ opening with no extensions. You have the option of using one or 2 extensions.
A:
I don’t have any yorkies but the bars are about 2inches apart, hopefully this info helps.
Q:will it work with a small jumpy yorkie?
A:
Yes. Our small pup can not fit in between the bars and all our cock-a-poo’s cannot jump over.
Q:Im looking for this to work for my daughters room to keep a pet out but she can get in and out easily shes 5… would this work?
A:
The gate requires you to lift up on it (a small amount) and swing in or out as desired. I don’t know if this would be an issue for your Daughter. You could also adjust the width so it just catches the lock pin so it could be just pushed to go through, you would have to test it until you find what works best for your Daughter.
Q:Top of stairs
A:
Yes they are good stair gates but better touching a wall rather than banister poles
Q:How wide is each extension?
A:
3 & 5/8
Q:Can you order extra extensions
A:
Hi Denise!
Great question but I do not know the answer. My guess would be that it would reduce the strength of the gate, but I could be wrong. Best bet would be to contact the manufacturer directly.
Q:Bronze versus burnished steel: which is lighter? what is the difference?
A:
The bronze is what I have which is a chocolate brown. I am sure the steel would have to be lighter.
Q:Does anyone know if you can buy extra extension rods? I tried searching for them on amazon but am having a hard time finding any that are bronze.
A:
Try calling the manufacturor. They can tell u if they make it and where u can order it!
Q:Has anyone installed this in an entry larger than 38.5″? The top of our stairway measures 44.5″ and I would love to have it there.
A:
i can check tmrw when i get back to my house if no one answers before then. Okay I just checked, my gate is set for 37.5″ width but I don’t see why you couldn’t just use extra extension pieces to make it wide enough for your purposes.
